Experience with Amazon UK?

Discussion in 'General' started by The Joker, Apr 11, 2017.

  1. russweiss

    russweiss Well-Known Member

    Joined:
    Apr 15, 2007
    Messages:
    2,669
    Likes Received:
    494
    Trophy Points:
    83
    That's too bad about this experience. I place an order for five blu-rays on April 22nd and they arrived last week. I've never had an issue with Amazon, foreign or domestic.
     
  2. Myron Breck

    Myron Breck BOO!!! Gotcha!

    Joined:
    Jul 25, 2004
    Messages:
    4,696
    Likes Received:
    270
    Trophy Points:
    83
    Location:
    Atlanta
    I've also ordered from Amazon UK many, many times without incident...until now. Oddly, it's concerning the HOUSE set as well. I ordered it on April 9th and it hasn't even dispatched yet!!! It estimates that it should be delivered by this Friday, which I seriously doubt. I will wait until Friday, but them I'm going to put on my Fuck You boots and start kicking.
     
    Zombie Dude likes this.
  3. Zombie Dude

    Zombie Dude Well-Known Member

    Joined:
    Jan 14, 2008
    Messages:
    5,708
    Likes Received:
    1,075
    Trophy Points:
    113
    Location:
    Australia
    I think Amazon UK has sold out of the House Complete Collection and it's now gone for good. I ordered one when it was in stock that annoyingly arrived damaged due to no extra protection besides the cardboard box it came in. I messaged Amazon UK and got a replacement locked in which after a few weeks still hadn't shipped. I checked the listing and it appears to be sold out so I contacted them for a refund as I'd found another set that was a little more expensive but reasonable enough on eBay. I also got to keep my damaged set so I'm just going to sell that off and hopefully break even or even make a little something on this otherwise frustrating experience.

    Normally Amazon UK has been fine though. I've had more issues with damaged products from Amazon US.
     
    The Joker and Katatonia like this.
  4. The Joker

    The Joker Well-Known Member

    Joined:
    Oct 2, 2012
    Messages:
    652
    Likes Received:
    358
    Trophy Points:
    63
    Location:
    Philadelphia, PA
    What pisses me off more is that my original order was dispatched. It was shipped with Asendia and just never arrived. No tracking, nothing. It's like it was shipped into space.
     
    Zombie Dude likes this.
  5. Zombie Dude

    Zombie Dude Well-Known Member

    Joined:
    Jan 14, 2008
    Messages:
    5,708
    Likes Received:
    1,075
    Trophy Points:
    113
    Location:
    Australia
    Yeah that's really weird and would piss me off too.
     
  6. Katatonia

    Katatonia Hellbound Heart

    Joined:
    Jun 12, 2003
    Messages:
    20,589
    Likes Received:
    1,351
    Trophy Points:
    113
    Location:
    Missouri
    It may still turn up some day out of the blue. I had a couple of shipments from Amazon UK once (albeit a few years ago now) that took right at about 2 months to arrive.

    To get a tracking number on there you usually have to opt for the 2nd or 3rd shipping options. The cheapest shipping option rarely ever gives a tracking number.
     
    Zombie Dude likes this.
  7. The Joker

    The Joker Well-Known Member

    Joined:
    Oct 2, 2012
    Messages:
    652
    Likes Received:
    358
    Trophy Points:
    63
    Location:
    Philadelphia, PA
    I called Amazon UK again this morning. They admitted they had no way to track the original order and it's presumed lost. They also told me that my replacement, which is supposed to be here tomorrow but hasn't even been dispatched, was sold by a third party seller who is listing the item as "out of stock." So it looks like I won't get the replacement either. They had other third party sellers who have the item in stock, so I told them to process a replacement for me from one of those sellers. Know what they said? They said they can't do that because those sellers are charging more than what I paid for my original order. HOWEVER, they said they'll give me a refund and that I'm welcome to purchase from one of those other sellers myself. So to recap, Amazon, with its billions of dollars, won't absorb the extra cost to fulfill an order that they failed to deliver, but they welcome ME to absorb the extra cost. Fuck them. I told them just to refund my money. Arrow's website doesn't even seem to have it in the store anymore, so I'll have to find another retailer on my own. Anyone have any suggestions? I want the bluray set.
     
    Zombie Dude likes this.
  8. Zombie Dude

    Zombie Dude Well-Known Member

    Joined:
    Jan 14, 2008
    Messages:
    5,708
    Likes Received:
    1,075
    Trophy Points:
    113
    Location:
    Australia
    Like I mentioned earlier, I'm pretty sure the set is OOP now and will probably be hard to come by. You could try eBay?
     
  9. The Joker

    The Joker Well-Known Member

    Joined:
    Oct 2, 2012
    Messages:
    652
    Likes Received:
    358
    Trophy Points:
    63
    Location:
    Philadelphia, PA
    Yeah I'm currently giving that a shot.
     
  10. Zombie Dude

    Zombie Dude Well-Known Member

    Joined:
    Jan 14, 2008
    Messages:
    5,708
    Likes Received:
    1,075
    Trophy Points:
    113
    Location:
    Australia
    Let us know how you go :)
     
    The Joker likes this.
  11. The Joker

    The Joker Well-Known Member

    Joined:
    Oct 2, 2012
    Messages:
    652
    Likes Received:
    358
    Trophy Points:
    63
    Location:
    Philadelphia, PA
    I did find one but it'll essentially cost me double what my Amazon UK preorder cost. I don't suppose Arrow will re-issue it anytime soon though, and it will probably keep going up in price as less copies become available, especially brand new copies.
     
  12. Zombie Dude

    Zombie Dude Well-Known Member

    Joined:
    Jan 14, 2008
    Messages:
    5,708
    Likes Received:
    1,075
    Trophy Points:
    113
    Location:
    Australia
    Yeah it could be sometime before Arrow re-issue the set or films individually (if they even do at all). If you can find it at a somewhat reasonable price it's worth it. I've seen people trying to sell these for like $500. It's crazy.
     
    The Joker likes this.
  13. The Joker

    The Joker Well-Known Member

    Joined:
    Oct 2, 2012
    Messages:
    652
    Likes Received:
    358
    Trophy Points:
    63
    Location:
    Philadelphia, PA
    I just grabbed a new set off Ebay. The seller is a company that has 99% positive feedback and they've been very good communicating with me back and forth. Granted, I ended up paying around $80 with shipping, which is double what I paid Amazon UK, but I feel like I might actually receive this one.
     
    Zombie Dude likes this.
  14. Anthropophagus

    Anthropophagus Well-Known Member

    Joined:
    Jun 26, 2004
    Messages:
    4,045
    Likes Received:
    383
    Trophy Points:
    83
    Location:
    Canada
    My use of amazon.uk is pretty limited but in the past I've always had good experiences.
    Lately the same cannot be said of the US and Canadian sites. Some of my packages from the US have been lost, when I called customer service they told me to check my side yard, back yard. any bushes on my property and the neighbor's property as well. I did, nothing, so they sent a replacement.
    Amazon.ca is using a carrier named Intelcom now rather than Canada Post, got an envelope two weeks ago that looked like it have been stabbed repeatedly with a switchblade. The cd inside with cardboard packaging was completely scraped up consequently.
    Google Intelcom for more reviews, no idea why amazon would choose them?
     
  15. Anthropophagus

    Anthropophagus Well-Known Member

    Joined:
    Jun 26, 2004
    Messages:
    4,045
    Likes Received:
    383
    Trophy Points:
    83
    Location:
    Canada
    I have no interest in the House blu-ray, but it is in stock at amazon.ca.
     
  16. Myron Breck

    Myron Breck BOO!!! Gotcha!

    Joined:
    Jul 25, 2004
    Messages:
    4,696
    Likes Received:
    270
    Trophy Points:
    83
    Location:
    Atlanta
    Okay, well, I just got a confirmation email from AmazonUK stating that it has dispatched....
     
    The Joker likes this.
  17. The Joker

    The Joker Well-Known Member

    Joined:
    Oct 2, 2012
    Messages:
    652
    Likes Received:
    358
    Trophy Points:
    63
    Location:
    Philadelphia, PA
    I don't want to jinx you, but my first order also dispatched.......almost two months ago. It never arrived and Amazon UK can't explain where it went.
     
  18. The Joker

    The Joker Well-Known Member

    Joined:
    Oct 2, 2012
    Messages:
    652
    Likes Received:
    358
    Trophy Points:
    63
    Location:
    Philadelphia, PA
    Kinda steep there...
     
  19. Anthropophagus

    Anthropophagus Well-Known Member

    Joined:
    Jun 26, 2004
    Messages:
    4,045
    Likes Received:
    383
    Trophy Points:
    83
    Location:
    Canada
    It's Canadian funds, $45.00 cdn works out to about $2.75 US. LOL.
     
  20. The Joker

    The Joker Well-Known Member

    Joined:
    Oct 2, 2012
    Messages:
    652
    Likes Received:
    358
    Trophy Points:
    63
    Location:
    Philadelphia, PA

Share This Page