Originally Posted by eric_angelus
I work at B&N. The search and cart issues on the website are being caused by the issues in the home office in New York due the hurricane. It should be better very soon as we heard yesterday that the bulk of the offices would be open and tech staff would be returning to work.
I placed a couple of orders (not Criterions) on Halloween with some of the mystery coupons they sent out — got the order completed confirmation page and everything, but never received any confirmation emails and they've still never shown up in my order history. And I never did get any authorization charges on the card I used.
That's the first time I've had something like that happen, and I'm wondering if those orders even went through. It seems quite odd also since I placed another order yesterday, and that showed up right away and everything.