View Single Post
Old 11-05-2012, 07:14 PM   #18
Katatonia
Master of Doom
 
Katatonia's Avatar
 
Join Date: Jun 2003
Location: Missouri
Posts: 17,711
Quote:
Originally Posted by eric_angelus View Post
I would call 1-800-The-Book. Sounds like it might have gotten lost in the void.
I got this email back about the problem:

Quote:
Dear Customer,


Thank you for your inquiry.

Due to Hurricane Sandy and the power outages, a small number of
customers orders placed on Wednesday, October 31, have not shipped as
expected. We sincerely apologize for the delay and for any
inconvenience.

Please do not place a new order for the same item(s). You will not be
charged twice and you will not receive duplicate orders. We will be
shipping all available orders in the next few days. You will receive a
corrected email with the new order number. This is the order number you
should refer to for tracking or further inquiries.

We hope this information is helpful and again, we apologize for any
inconvenience.
__________________
"We know nothing in reality; for truth lies in an abyss." - Democritus

Katatonia is offline   Reply With Quote