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Old 11-21-2012, 03:59 AM   #8
Hellbound Heart
Katatonia's Avatar
Join Date: Jun 2003
Location: Missouri
Posts: 18,757
Shout's customer service isn't very good in my experience. I wanted to cancel an order a few months ago, and it took them almost a week to even reply back and cancel it. I'm also wary of shipping/packaging concerns like Chomp mentioned above.

I also don't like how they authorize your card used as payment at the end of every single month if you've pre-ordered something. Maybe that's changed since they revamped their site, I don't know?

If it's a really good "exclusive" on something, sure I'll use them again. But if it's only a mini-poster or something...I'll stick with pre-ordering stuff at Amazon.
"There are no life, the monsters win." - George R.R. Martin

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