Yeah, from X-Human's above experience and Chomp's experience posted elsewhere... I don't think I'll be ordering from them again any time soon unless it's an exceptional exclusive.
I ordered the In Search Of box set from VEI in Canada last month, and they shipped me a friggin' Cagney & Lacey box set. I'd never order anything from that outfit again either. Pay to ship it back and then wait on a replacement? Screw that shit!
"There are no heroes...in life, the monsters win." - George R.R. Martin