Got mine today, but the packaging was indeed very poor offering no protection at all for the DVD.
My case and cover arrived bent, and part of it was ripped. I sent them an email about getting a replacement cover...we'll see what they say.
I got #867 of 1000. Seems weird, since I pre-ordered it on April 3rd. I doubt they'd sold that many way back then.
"There are no heroes...in life, the monsters win." - George R.R. Martin